Nationally Recognised Training

Course Details

This qualification may be used as a pathway for workforce entry as community services workers who provide a first point of contact and assist individuals in meeting their immediate needs. At this level, work takes place under direct supervision within defined guidelines.

Please ensure you download and read the Learners Guide as it contains important information about the course.


Units of Competency

Consistent with the qualification packaging rules, the units listed below will be delivered for this qualification:

BSBWOR202 Organise and complete daily work activities
CHCCDE019 Work within a community development framework
CHCCOM001 Provide first point of contact
CHCCOM005 Communicate and work in health or community services
CHCDIV001 Work with diverse people
CHCLEG001 Work legally and ethically
CHCPRT025 Identify and respond to children and young people at risk
CHCYTH013 Engage respectfully with young people
HLTWHS001 Participate in workplace health and safety